Frequently Asked Questions
Below you’ll find answers to some of the most frequently asked questions about our Jack Up Summer Party. We’re constantly adding the most asked questions to this page so if you have a question and don’t see your answer, don’t hesitate to email us at info@jackupevents.co.uk
Please also refer to our full terms and conditions of sale which apply to all ticket-holders.
Saturday 10th & Sunday 11th August 2024
Gates open 11am
Stage times 12:20 Saturday / 11:30 Sunday.
Last act on stage by 9pm Saturday / 8pm Sunday.
Gates close 11pm
Retro Staycations glamping site which is located at Hazelgrove Farm, Ashey Road, Ryde, Isle of Wight PO33 4BD – view map.
The farm entrance is located on the opposite side of the road along from Smallbrook Stadium, prior to the railway bridge when heading out of Ryde.
Once inside the farm, simply follow the lane straight ahead up to the site (the route will be clearly signed).
All tickets are available online via our ticketing partner Gigantic’s website.
If you purchase your tickets in advance, prices are as follows:
WEEKEND (Sat & Sun)
Standard price – £54 | Teen (13-17yrs) – £27 | Child (3-12yrs) – £2
DAY
Adult Day (18+) – £30 | Teen (13-17yrs) – £15 | Child (3-12yrs) – £1
EXTRAS
Car Park pass – Weekend – £5 | Day – £2.5o
Camper Van pass – £16 per night
Camper Vans will be accommodated in a designated section of the car park field, adjacent to the main arena. No access to power or water provided. No dogs please.
Disabled parking: No parking ticket required. A valid blue badge doubles up as your parking pass
All children 3-12 require a ticket. Teen & child tickets must be bought in conjunction with adult ticket (18+)
Infants aged 0-2 do not require a ticket.
Tickets are available online only
To guarantee entry, we strongly recommend securing your ticket(s) in advance where possible.
So long as advance sales don’t exceed the licensed capacity of the site, a limited number of tickets may be available to purchase on the day. These will be priced as follows:
WEEKEND (Sat & Sun)
Adult Weekend (18+) – £60 | Teen (13-17yrs) – £30 | Child (3-12yrs) – £2.50
DAY
Adult Day (18+) – £35 | Teen (13-17yrs) – £18 | Child (3-12yrs) – £1.50
The ticket desk will be open from 11am – 8:30pm daily.
On Saturday 10th & Sunday 11th August 2024
Gates open 11am
Live music from lunchtime. Last act on stage by 9pm Saturday / 8pm Sunday.
Gates close 11pm
SATURDAY 10 AUGUST
Tina Turner – by Typically Tina
Steps – by Steptactular
McBusted – by Mac*Busted
John Lennon – by Javier Parisi
Lionel Richie – by Hamilton Browne
Ariana Grande – by Always Ariana
SUNDAY 11 AUGUST
The Princes of Motown, feature-length show
Take That – by Re-Take That
Bryan Adams – by Bein’ Adams
Nathan Moore, Brother Beyond
Bruno Mars – by Jeff Dingle
Texas – by Texus
The final running order and stage times can be found here.
The stage times for each day are as follows:
Please be advised these times are approximate and may be subject to change.
The Retro Staycations site is located just 5 minutes outside of Ryde so is easy to get to. We have a huge car park, and pick-up/drop-off area plus Ryde Taxis will be running a continuous service from Ryde bus station and all other locations throughout the weekend. Find out how to book here.
We have also partnered with Southern Vectis to provide a shuttle bus service to and from the site direct from Ryde Transport Interchange. More details here.
As our Retro Staycations site at Hazelgrove Farm is not on a bus route, we’ve arranged for Southern Vectis to provide a shuttle bus between Ryde Transport Interchange and the event site.
The bus will travel direct from Ryde Transport Interchange to Retro Staycations, which is located just outside of Ryde. The shuttle bus will take 15 minutes each way.
The same shuttle bus will run from STAND C at Ryde Transport Interchange each morning, between 10:30 and 13:00.
And will depart the site to take attendees back to Ryde Transport Interchange between 21:00 and 23:30 each evening.
The shuttle bus is priced at £3 for a single and £5 for a return trip. As this is a private hire as opposed to a regular bus service, concessionary passes are not accepted. Fixed price fares only.
From Ryde Transport Interchange you can catch a connecting bus to anywhere on the Island.
Please note: This service is run by Southern Vectis. Any questions should therefore be directed to them – islandbuses.info/contact
Yes, car parking is available in the field immediately next to the event, this will be signposted from the farm entrance. To park a car costs £2.50 per day or £5 for the weekend, the proceeds from this go towards Ryde Cavaliers Cricket Club who are kindly giving their time to marshal for us.
Disabled parking: No parking ticket required. A valid blue badge doubles up as your parking pass
Save 20% on foot, car and motorcycle ferry fares to the Island with Wightlink, between 9 and 12 August 2024. Simply book via this page to receive your discount.
Sail over to the Jack Up Summer Party for less with great travel offers from Red Funnel:
- 20% off vehicle ferry travel valid 9-12 August 2024
- £12.90 Red Jet day return valid 10 or 11 August 2024
- £21.00 Red Jet period return valid 9-12 August 2024
Simply book via this page to receive your discount.
Yes! There is a designated pick-up/drop-off area on-site. Please drive up the lane to the main festival site as opposed to dropping off or collecting pedestrians at the farm entrance.
Ryde Taxis offer:
Tickets will be available online via our ticket partner Gigantic’s website until 8pm Sunday 11th August.
The postal deadline to receive physical tickets is midnight on Sunday 5th August however you may still purchase ‘print at home’ or ‘e-tickets’ which can also be shown and scanned directly from a smart device (so no need for a printer!)
If you don’t have a smart device, DON’T PANIC! We will have a full list of all purchases made to reference on the gate.
The postal deadline to receive physical tickets is midnight on Sunday 5th August however you may still purchase ‘print at home’ or ‘e-tickets’ right up until 11pm on Friday 9th August which can be shown and scanned directly from a smart device (so no need for a printer!)
If you don’t have a smart device, DON’T PANIC! We will have a full list of all purchases made to reference on the gate.
The event takes place at our Retro Staycations glamping site where there’s a special 3-night break available Fri-Mon on our vintage American Airstream caravans meaning you can stay on-site and be right in the centre of the action! More details can be found here: https://retrostaycations.co.uk/events/
We can offer space for campervans and motorhomes that don’t require the use of electrical/water hook-ups or facilities in the field adjoining the main arena. Pitches are charged at £16 per night.
As the entire field is transformed into an event arena, traditional camping is not available on-site. We recommend the following guide: https://www.visitisleofwight.co.uk/accommodation/campsites
As Jack Up Summer Party takes place at our Retro Staycations glamping site there’s a very special 3-night break available from Friday 9th to Monday 12th August, meaning you can stay on-site and be right in the centre of the action!
More details can be found here: https://retrostaycations.co.uk/events/
— ONLY ONE AIRSTREAM CARAVAN NOW REMAINING! —
Unfortunately, owing to the event taking place on a working farm, for the wellbeing of all animals, we’re unable to permit dogs (it’s in our lease with the farm!) Therefore, with the exception of assistance dogs, no animals are allowed on site.
NO – You will not be able to bring picnics into the arena. Water in 500ml sized sealed plastic bottles and bottles/cartons of still squash are allowed (there is a drinking water tap on site where you can refill your bottles for free) and you can bring in any small snacks/fruit/favourites for the kids. You will not be able to bring cool boxes and large bags into the main festival site, carbonates (fizzy drinks) or any hot drinks. This is out of courtesy to our local Island traders, without whom we would not be able to stage the event and ensure that ticket prices remain so affordable. If you wish to leave the main arena during the day our security staff will check your wristband to enable re-entry.
Please click here to see what food selection will be available at the event.
Vegan, vegetarian and gluten-free options available – all dietary requirements catered for including wheat and dairy intolerances. If you have any queries regarding food options for specific allergies or intolerances, please contact traders@jackupevents.co.uk ahead of the event. Our Trading Manager will happily answer any questions for you.
You are not permitted to bring alcohol onto the site, including the car park, this is a condition of our licence. A vast range of premium alcoholic and non-alcoholic drinks will be on sale from our bar. Any alcohol not purchased from the licensed bar will be confiscated by security.
There will be a hot food selection courtesy of some of the best Island caterers featuring freshly cooked local produce including; hog roast, smash burgers, street food, mac’n’cheese. Also on offer, Italian pizza with various toppings, loaded fries, chicken nuggets.
Homemade ice cream, tea, barista-style coffee, churros, donuts, cakes and bakes, cheesecakes, shortbread and pick’n’mix sweet selection – all from local Island traders.
Vegan, vegetarian and gluten-free options available – all dietary requirements catered for including wheat and dairy intolerances. If you have any queries regarding food options for specific allergies or intolerances, please contact traders@jackupevents.co.uk ahead of the event. Our Trading Manager will happily answer any questions for you.
Yes! You will be able to refill your own water bottles for free from the freshwater drinking tap on site which will be clearly signed. Water in 500ml sized sealed plastic bottles and bottles of still squash are allowed in through the gate however must be sealed upon arrival. Additionally, all food concessions will be selling bottled water at an affordable price.
Yes! The event is unseated, therefore you are welcome to bring fold-up chairs and blankets.
Please don’t bring tables or any other bulky furniture, including windbreaks, parasols and tented structures which can be dangerous in the instance of strong winds.
In the interest of public safety, our outdoor event licence prevents the public from bringing parasols, windbreaks or any tented structures onto what is an open space site. This is due to the risk of such items causing injury to audience members in the case of high winds as well as causing a trip hazard in low light conditions.
An open-sided marquee will be provided for shade.
𝗣𝗹𝗲𝗮𝘀𝗲 𝗲𝗻𝘀𝘂𝗿𝗲 𝘆𝗼𝘂 𝗶𝗻𝗰𝗿𝗲𝗮𝘀𝗲 𝘆𝗼𝘂𝗿 𝘄𝗮𝘁𝗲𝗿 𝗶𝗻𝘁𝗮𝗸𝗲, 𝗯𝗿𝗶𝗻𝗴 𝘀𝘂𝗻𝘀𝗰𝗿𝗲𝗲𝗻, 𝘄𝗲𝗮𝗿 𝘀𝘂𝗻 𝗵𝗮𝘁𝘀 𝗶𝗻 𝘁𝗵𝗲 𝗰𝗮𝘀𝗲 𝗼𝗳 𝗵𝗼𝘁 𝘄𝗲𝗮𝘁𝗵𝗲𝗿!
Jack Up Events welcomes disabled festival goers and takes all reasonable measures to assist with their attendance and enjoyment of the event. At the same time, the event takes place in the open countryside and disabled guests should be aware that the main arena, car park and surrounding areas are, naturally, fairly uneven and may be difficult to navigate. Stewards will be available, subject to peak movements, to assist disabled guests in getting into the main arena.
Disabled parking: No parking ticket required. A valid blue badge doubles up as your parking pass.
The main car park is immediately adjacent to the arena entrance and parking marshals will ensure that any blue badge holders are parked as close as possible to the main arena entrance. Please put your hazard lights on and make yourself known to marshals when entering the car park.
Disabled toilets are provided on-site.
Whilst you can pay by card on the gate and at the bar, some of the smaller local traders may not have this facility, therefore we recommend you also bring a supply of cash along to the event. The nearest cashpoint is located at Tesco Extra, Brading Road, Ryde.
𝙏𝙝𝙞𝙨 𝙮𝙚𝙖𝙧’𝙨 𝙩𝙝𝙚𝙢𝙚 𝙞𝙨… ‘𝗧𝗜𝗠𝗘𝗪𝗔𝗥𝗣 𝗔𝗥𝗖𝗔𝗗𝗘’ 📟
Dress up as your favourite Classic Toys, Video & Family Board Games! 🎮 🎰🧩
Video game characters are now as iconic as the popular film & television characters that preceded them & since most of us have grown up playing & loving these games, this year we’re asking you to bring them to life at our Jack Up Summer Party! 🎉
Everyone probably knows the famous retro games; Pokémon, Pac-Man, & Super Mario Bros. You can become anything from a Twister board to a walking talking game of Operation. Bring back the legendary Rubix Cube, Tetris block or Space Invader…🕹
❝𝐁𝐞 𝐚𝐬 𝐞𝐱𝐭𝐫𝐚𝐯𝐚𝐠𝐚𝐧𝐭 𝐚𝐬 𝐲𝐨𝐮 𝐥𝐢𝐤𝐞!❞
…𝗢𝘃𝗲𝗿 𝘁𝗼 𝘆𝗼𝘂! 👏👏